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Shipping & Returns


Shipping & Delivery

Due to new FDA photo ID requirement, we will be using USPS Adult Signature Confirmation and you need to be 21 years old to purchase on our website for delivery. You can still order and select to pick-up your order in the store with photo ID.

Shipping cost will be raised to $7.50 and we will pay the difference for orders under $75. Shipping will still be included for orders over $75.

We do not want to subject our customers to the current online ID system currently being offered that requires your Drivers License information and/or SS number. This is an new system and we do not want any possibility that your personal information could be compromised at some point.

At this time, Pelican Vapor LLC ships merchandise to locations within the United States (except States where prohibited) and U.S. territories only, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.




All products are sold "As Is". The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Pelican Vapor LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although PelicanVaporLLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness. Before relying on any representation made in any of the server materials.


Return Policy


You may purchase merchandise from this Web site by using any one of the payment options listed (link to Payment Options). Pelican Vapor LLC reserves the right to change its payment procedures at any time.


All sales are final. Certain products such as batteries and chargers may carry a 30 day warranty for manufacture defects with the exception of atomizers, cartomizers, cartridges and e-liquids which are sold as/is and carry no warranty either expressed or implied. We suggest you test the items upon receipt. Please use "Contact Us" link for any warranty claims. If claim is accepted replacement item will be shipped when Pelican Vapor LLC receives defective item. Customer pays return shipping. All shipping is non-refundable.




Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Pelican Vapor LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.




In the event of litigation both parties agree that the Law of the State of business registration of Pelican Vapor LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.


The Terms and Conditions constitute the entire agreement between you and Pelican Vapor LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and PV with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Pelican Vapor LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.



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